![]() ![]() The drop was due to resource challenges related to a series of necessary business realignments and significantly increased call volumes from inquiries about the Economic Impact Payments and the Advance Child Tax Credit payments. In 2014, Collection’s service level was about 70%, but it dropped to about 38% by 2021. Contact Representatives are our telephone assistors, the ones who answer taxpayer telephone calls. Many taxpayers interact with the IRS through our employees – called Contact Representatives – that work in our Automated Collection System. So today, I’d like to talk about how the IRS has improved the taxpayer experience and level of service through chat and voice bots. For example, in the case of the IRS, a taxpayer may have a question about a notice – or letter – they received or are looking to pay their taxes but can’t get through to anyone to assist them. Just like everyone else, if I call a business, I hate to be kept on hold when I need assistance or have a question. Taxpayer service remains a top IRS priority, and we recently put in place some new technology involving voice and chat bots to help make it easier for people to get the help they need. Whether you're looking for answers, recommendations, or just a friendly chat, "Talk to AI" is always ready to talk.By Darren Guillot, IRS Small Business/Self-Employed Deputy Commissioner So why wait? Download "Talk to AI" today and start chatting with the most advanced AI on the planet, using your voice to enhance the experience. The app's multilingual capabilities make it easy to chat in any language you want, and its advanced natural language processing capabilities ensure that you always get accurate and relevant information. ![]() With "Talk to AI," you can chat about any topic that interests you, from sports and entertainment to science and technology. And with the voice feature, you can have an even more immersive and natural experience. Thanks to its friendly, conversational tone and personalized recommendations, chatting with "Talk to AI" feels like chatting with a real person. And with the voice feature, you can even dictate your writing, making the process faster and more efficient.īut what really sets "Talk to AI" apart is its human-like chat capabilities. Write a poem, rap song lyrics, or a story with ease using the app's creative writing features. If you're looking to unleash your creativity, "Talk to AI" has got you covered there, too. Tackle any writing task with ease, thanks to "Talk to AI's" AI-powered writing assistant. And if you're looking for recommendations, "Talk to AI" can suggest movies, books, TV shows, and more based on your interests.īut "Talk to AI" isn't just a chat app – it's also a powerful writing assistant that can help you generate ideas, write outlines, and even compose entire paragraphs. With the app's powerful AI capabilities, you can get instant answers to your questions about anything, from historical events and scientific facts to obscure trivia and pop culture references. ![]() Whether you're looking for a chat partner or seeking quick answers to your questions, "Talk to AI" has got you covered. With this innovative voice feature, you can talk to AI in a natural, fluid way, just like you would with a friend. "Talk to AI" is the ultimate AI-powered chat app that lets you have meaningful conversations with an advanced language model using your voice. ![]()
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